Services We Provide

Web Design

The internet has become a valuable resource for most businesses. It can take many forms: Business-to-business and business-to-consumer e-commerce, information dissemination, market research, competitive research, internal and external communications, and many others. It is becoming more and more important for growing, aggressive businesses to have a web site to stay competitive.

Some businesses need only a simple web presence describing their business "to the world," much like an advertisement in the yellow pages. Many retail businesses need a complete e-commerce site including a catalog, a way to accept orders, and payments processing. Other businesses might use their web site to give their customers ready access to product literature and customer service. Still others maintain secure web sites as a way to facilitate communications and information dissemination within their sales force and among departments.

The design of each web site is different because each business' needs are different. Because of this, Technology Lighthouse uses a web design process that includes five discrete phases:

1. We listen to you! We recognize that you know your business. You know what's needed for it to be successful. We will ask questions and make suggestions to help us understand and make the web site more effective.
2. The design phase of the web site includes roughing out of the site's theme and content. We include the items that are important to your business. We don't include things you don't need. We'll be working closely with you during the design phase to ensure the design meets your expectations.
3. Once you've approved the design, we'll begin construction of your web site according to the project guidelines. You will have an opportunity to review the site's progress as milestones are reached. Modifications can be made as appropriate.
4. Once construction is complete and approved, your web site will be uploaded to a test server for final proofing. You can then run through the live site and make any final modifications necessary before making it public. Once you give final approval, the site will be uploaded to your public site and become available to your customers.
5. As your web site starts attracting traffic you will find that your needs will evolve and upadting the web site may be advantageous. We will help you take advantage of new opportunities and technologies to improve your customer's web experience.

Web Hosting

Technology Lighthouse offers some of the most cost-effective hosting packages available today. Our plans include many of the extras others use to increase their profits. The following tables illustrate some of the features of our plans:

We also have plans designed for Charitable Organizations. And each of the above plans can be customized for your needs. Please contact us for more information.

The following features are standard with all of our hosting plans:

Multimedia

Multimedia -- the blending of video, music, and computers -- can be used successfully by even the smallest businesses. Modern technologies make the production of custome CD's within the reach of most companies.

But how to use them? Here are some possibilities:

• Advertising -- If you do direct mail advertising, consider using a CD highlighting some of your products for your preferred customers. A little brainstorming should identify several possibilities for consideration.
• Catalogs -- What could be better than a well-done catalog you can browse through on your PC? Show how your product looks (front, back, side; color selection; etc.) and performs.
• Marketing -- Having trouble getting potential customers' attention? How about having your a sales staff drop off a CD describing about your company for the key personnel at your customers' sites. You could give them a virtual tour of your manufacturing facilities, your offices, and let them meet your key staff.
• Training -- Are there some specialized training needs in your company? Does the sales staff know how your products work? Why not prepare a training CD that includes video clips showing how to set up and use your products, how to select the best product for the application, etc.? You can include your product literature on the CD as well so all the information each sales person needs is in one place.

Technology Lighthouse can help you take advantage of the possibilities! Call us!

Other Services

As much as we hate to admit it, hardware problems do arise occasionally. Should you experience problems with your system, call Technology Lighthouse for assistance. We have many years of experience troubleshooting and repairing personal computers.